Terms & Conditions

Effective Date: 14/11/2024

Welcome to aquapro.shop, operated by FILTER AQUAPRO TRADING L.L.C, the only official distributor of AQUAPRO products in the Middle East and Africa. By using our website and purchasing our products or services, you agree to the following Terms and Conditions.

1. Introduction

These Terms and Conditions govern your use of aquapro.shop and any transactions made through the website. If you do not agree with these terms, please do not use our services.

2. Eligibility

To use our website, you must:

  • Provide accurate and complete information when placing an order or creating an account.

3. Products and Services

Products: We offer a wide range of water treatment systems and accessories.

Free Installation: Certain products are eligible for free installation. These will be clearly marked on the product page.

Product Availability: While we strive to ensure accurate inventory information, some products listed as "in stock" may not be available due to recent in-store purchases that are not yet reflected on our website. In such cases, we will notify you promptly to offer an alternative product or process a refund.

Product Modifications: We reserve the right to modify or discontinue products without prior notice.

4. Pricing and Payment

All prices are listed in AED and are subject to change without notice.

Payment methods include Visa, Mastercard, and other options available at checkout.

Full payment must be made at the time of purchase.

5. Shipping and Delivery

We offer shipping across the UAE.

Estimated delivery times will be provided at checkout but may vary due to unforeseen circumstances.

filteraquapro.store is not responsible for delays caused by customs, shipping carriers, or other third parties.

6. Returns and Refunds

Returns are accepted within 14 days of delivery for unused products in their original packaging.

Refunds will be processed within 10 business days of receiving the returned item.

Custom or special-order items are non-refundable.

7. Warranty

Our products come with a standard warranty as specified on the product page.

Warranty claims require proof of purchase.

The warranty does not cover misuse, improper installation, or unauthorized repairs.

8. Limitation of Liability

FILTER AQUAPRO TRADING L.L.C is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our total liability shall not exceed the amount paid for the product or service in question.

9. Intellectual Property

All content on aquapro.shop , including text, images, and logos, is the property of FILTER AQUAPRO TRADING L.L.C. Unauthorized use of this content is prohibited.

10. Fraudulent Activities

We take fraudulent activities seriously. Any attempt to misrepresent our brand or sell counterfeit AQUAPRO products will be pursued to the fullest extent of the law.

11. Changes to Terms and Conditions

FILTER AQUAPRO TRADING L.L.C reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website.

12. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes will be resolved in the courts of Dubai.

13. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

  • Company Name: FILTER AQUAPRO TRADING L.L.C
  • Phone: +971 50 737 8029
  • Email: info@aquapro.shop
  • Address: Al Qusais Industrial Area 3, Dubai, UAE

Thank you for choosing aquapro.shop, the trusted name in water treatment solutions.