Privacy policy

At aquapro.shop, operated by FILTER AQUAPRO TRADING L.L.C, your privacy is a top priority. As the only official distributor of AQUAPRO products, we are committed to safeguarding your personal information when you visit our website or purchase our water treatment systems.

We collect personal and non-personal information to provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
• Account Information: Username and password if you create an account.
• Order Information: Details of products purchased, order history, and installation preferences.

We use your information for the following purposes:

• Order Fulfillment: To process and ship your orders and provide installation services.
• Customer Support: To respond to your inquiries and provide assistance.
• Personalization: To enhance your browsing and shopping experience.
• Marketing: To send promotional materials, special offers, and updates (only with your consent).
• Legal Compliance: To comply with applicable laws and regulations.

We do not sell or rent your personal information. However, we may share your information in the following cases:

• Service Providers: With third-party providers (e.g., payment processors, shipping companies) who assist in delivering our services.
• Legal Requirements: When required by law, court order, or governmental regulation.

We use cookies and similar technologies to enhance your experience on our website. These help us understand your preferences, improve website performance, and deliver relevant content.

We implement robust security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request a copy of the information we hold about you.

To exercise your rights, contact us at info@aquapro.shop

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

For questions or concerns about this Privacy Policy, please contact us:

• Company Name: FILTER AQUAPRO TRADING L.L.C
• Phone: +971 50 737 8029
• Email: info@aquapro.shop
• Address: Al Qusais Industrial Area 3, Dubai, UAE