Official distributor in the Middle East & Africa

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FAQs

General FAQs:

What products does AQUAPRO offer?

AQUAPRO provides a wide range of water treatment products, including domestic and commercial filtration systems, reverse osmosis units, UV sterilizers, water softeners, and ultra-filtration systems.

Where is AQUAPRO located?

Our headquarters are in Dubai, UAE, with our office located in Al Qusais Industrial Area 3. You can locate us here.

Can AQUAPRO help me choose the right product?

Absolutely! Our team can recommend the best products based on your needs. You can contact us here.

Service FAQs:

Does AQUAPRO offer installation services?

Yes, we provide professional installation services for all our water treatment systems within our service areas.

Can I schedule regular maintenance for my water treatment system?

Yes, AQUAPRO offers maintenance plans to ensure your system operates efficiently. You can also receive reminders for filter replacements via our integrated system.

How do I know when my filter needs servicing?

Filtration systems vary in service life, if you want to know how often you need to change the filters on a specific system you can contact or WhatsApp us and we will be glad to help.

Product-Specific FAQs:

How often should I replace the filter cartridges in my RO system?

It depends on your water quality and usage. Generally, pre-filters should be replaced every 3-6 months, while the RO membrane can last 1-3 years

What is the lifespan of a UV lamp in your UV systems?

Our UV lamps typically last for about 16,000 hours.

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Disclaimer

Official Branch of AQUAPRO (www.aquapro.com.tw) in the Middle East & Africa

We are the only official AQUAPRO branch operating in the Middle East and Africa. Beware of unauthorized sellers or counterfeit products claiming to be AQUAPRO. Purchasing from unverified sources may result in receiving substandard or fake products, which can compromise the quality and safety of your water treatment systems.

To ensure you are buying genuine AQUAPRO products, always verify that you are dealing with our authorized representatives. For any inquiries or to confirm authenticity, please contact us on WhatsApp.